FAQ's
People choose Secure Storage Services over self storage for both the cost savings and other important business considerations. We traditionally save businesses up to 40% or more as compared over time to self-storage alternatives.
- Effective filing methods, saving time and money when accessing the archives.
- Clerical staff remain onsite to attend to their job responsibilities.
- Our facilities are typically much safer; offering improved protection against pests, flammables, and other hazardous conditions.
We are are located near Liverpool City Centre and just off the M53 motorway on the Wirral, making us your number one choice for all your storage and document management needs in Liverpool and the Wirral. We also provide delivery and collection services throughout the region, so please do not hesitate to contact us and we will be happy to help.
It is completely up to you! We offer a full records management service and can collect your archives at your office, storage, or any commercial location, or you can choose to drop them off at our facility in Prenton (Wirral).
We're here to help and have tools readily available to index files or other data. You can choose from optional levels of information capture depending on the typical needs of retrieval.
Yes. We supply heavy duty triple-walled archive boxes at very competitive rates. These are cheaper than office supply boxes and designed to withstand the rigours of storage.
We will accept your own boxes as long as they are not damaged and are fit for purpose. In line with health and safety recommendations; the maximum weight of an archive box should be no more than 15kg.
Simply fax, email or call us with your request and we'll do the rest. If required; files can be made available for collection by you from our Prenton (Wirral) facility.
As we operate secure record management facilities, we only allow authorised Secure Storage Services personnel access to our secure storage area.
Document management refers to the process of storing, managing and tracking documentation through the use of electronic systems and document scanners.
Secure Storage Services offers a comprehensive destruction service.
Document scanning is the process of converting paper documents into digital form, typically via a document scanner or a multi-purpose printer. Document scanning is often also referred to as document imaging or document conversion, offering improved security and an easier way to access documents.
Outsourcing your document scanning is quite simply the only way to handle a large volume of documents efficiently. Bulk scanning can free up a great deal of space within your office and make the documents far easier to access, and we are here to help with any on-site or off-site document scanning requirements you might have.
There are several reasons to consider document imaging. Among these are the following:
- Save money by no longer paying employees to search for files
- More time for customer service
- Improved employee efficiency
- More office space and fewer filing cabinets
- Save money by getting rid of your storage facilities
- Find files in seconds
- Create a data recovery plan
We currently scan up to A3 size (297mm x 420mm). Documents can be colour and/or black and white.
The two most common formats we use are PDF (portable document format) and TIFF using CCITT Group 4 compression. Depending on your requirements we can store in other formats, please contact us for further information.
We can scan documents with or without a document management system. Files scanned into the document management system are provided with a read-only version of the software. This enables the scanned documents to be searched, viewed, printed etc. Files scanned without the document management system are usually scanned into the PDF format; these documents can be viewed, printed and e-mailed using the free Acrobat Reader from Adobe. This is readily available from the Adobe webpage.
No special training is required to view, print, or e-mail the documents when using intuitive software such as Acrobat Reader, most computer users are able to get results in minutes. The document management software we offer is easy to use and includes a comprehensive help interface.
Not directly onto the CD/DVD as it is a read-only medium. This keeps others from deleting or changing your original and it is required to maintain the integrity of the original scan. You can annotate or otherwise edit the documents once you copy them to your hard drive or other read/write media.
Because the CD/DVD is a read-only medium, your old records would be merged with your new records onto a new CD/DVD.
No, the utilisation of industrial grade shredders ensures that this is not required.
Once conversion of the documents is complete we can offer a variety of options:
- As a complete document management company we can store your scanned data in one of our data management centres.
- We also offer a confidential document shredding service for certified destruction of your documents.
- If required we can safely return the original paper documents to you.
Yes. We recycle 100% of the paper we shred. After confidential destruction the shredded waste is sent to a paper mill where it is bleached, pulped and processed back into paper-based products.
The Data Protection Act of 1998 applies to all companies that store and/or maintain information on customers and staff.
Yes. Once your documents have been destroyed, we will issue a Certificate of Destruction for your records. This will enable you to prove that you are complying with GDPR regulations and eliminating risk of identity theft.
Your business is likely to produce countless documents every day containing sensitive and confidential information, and you are legally obliged to dispose of such information to avoid breaching GDPR regulations and potentially incurring a sizeable fine. Examples include:
- Computer prints
- Financial reports
- Marketing plans
- Internal Memoranda
- Minutes of meetings
- Payroll data
- Personnel files
- Customers records
Documents which require shredding in order to comply with GDPR regulations include: tax returns, bank statements, voided cheques, employee pay stubs, bills, medical records, proof of address documents and photographic ID.
No charges apply for the provision of secure waste cabinets. They remain the property of Secure Storage Services but are free for use.
Paper shredding is increasingly important in the digital age for a number of reasons. Along with acting in accordance with data protection law, shredding also reduces fire hazards, prevents identity fraud and also plays an important role in protecting the environment.
While many businesses successfully handle their shredding in-house, outsourcing your shredding can lead to a range of benefits including: cost savings, time, maintenance and sorting. Outsourcing your shredding will also give you an assurance that you are complying with GDPR regulations because the documents you are shredding are completely traceable.
We offer regular scheduled, ad-hoc or one-off collections. We work with customers who our services just once as well as companies who need to shred regularly.
- Karen Jones 
Based in Liverpool and Wirral, we provide document storage, scanning and shredding services nationwide.
